Five national foundations—The John A. Hartford Foundation, the Peterson Center on Healthcare, the Robert Wood Johnson Foundation, The SCAN Foundation, and The Commonwealth Fund—have launched an online resource to help health system leaders and insurers improve care for patients with complex medical and social needs.

Developed by experts at the Institute for Healthcare Improvement, The Playbook: Better Care for People with Complex Needs offers insights about patients with complex needs, examples of successful approaches to care, guidance on making the business case for these models, and information about opportunities for policy and payment reform.

The Playbook was recently unveiled at the inaugural meeting of the National Center for Complex Health and Social Needs, led by Jeffrey Brenner, M.D., of the Camden Coalition of Healthcare Providers. 

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Media Coverage

PoliticoHow to better care for America's most complex patients? Five foundations team up for answers

Market Place: For the sickest and most vulnerable patients, care needs to extend outside the hospital

Medscape: Online 'Playbook' for High-Need Patients Released

McKnight's: Many high-need patients missing out on help with ADLs, report shows

FierceHealthcare: ‘Playbook’ has best practices for patients with complex needs

HealthcareITNews: Commonwealth Fund, others offer 'playbook' for treating patients with complex needs

AHA News: Web resource compiles promising practices for patients with complex needs

AONE: Foundations identify promising approaches for patients with complex needs

Modern Healthcare: Most frequent healthcare users don't get the care they need

Health Leaders: Complex Care 'Playbook' Addresses Medical, Social Needs