Better Care Playbook Blog: Incorporating What Matters Most to Patients into Care Delivery
The Better Care Playbook has published a blog post, "Incorporating What Matters Most to Patients into Care Delivery," that discusses the National Committee for Quality Assurance (NCQA) and their development of "person-driven outcome" measures to prioritize what the patients themselves desire when it comes to delivery of their care.
Existing national quality measures tend to be clinically oriented and leave gaps in addressing what is important to patients. Many measures were never tested with or designed for people with complex health and social needs, so this population is left out of the conversation. To meet the dual aims of pushing toward goal-oriented care and facilitating valid and reliable assessment of whether care aligns with patient goals, NCQA collaborated with individuals and families, research experts, and care organizations to develop “person-driven outcome” measures that focus on outcomes that matter most to the patient. These measures are designed to drive care based on personalized, measurable goals identified by an individual or caregiver that can be used for care planning, quality measurement, and accountability.
This Better Care Playbook blog post, by authors Caroline Blaum, Daniela Lawton, and Angelia Bowman from NCQA, details the development of person-driven outcome measures and how they can be used as an important tool to improve care for people with complex health and social needs.
To read the blog, click here.
To go to NCQA's Measuring What Matters Most webpage, click here.
To visit the Better Care Playbook website, click here.
To learn about JAHF's co-funding, click here and here.