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Celebrating Ten Years of Improving Health Care for Older Adults
Making Best Geriatric Practice
Standard Practice

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Strategy No. 3: Showcasing Excellence

American Organization of Nurse Executives/NICHE Award

Impressed with the positive outcomes for older patients that can be achieved when hospitals participate in the NICHE program, the American Organization of Nurse Executives Institute for Patient Care Research and Education collaborated with the Hartford Institute to establish an award for a hospital that embodies best practice in nursing care for older adults. The award honors a hospital that can serve as a model for other hospitals seeking to provide exemplary care to their older patients.

Hospitals that receive this award have implemented commendable practices in use of evidence-based geriatric nursing models, geriatric practice protocols and policy standards, geriatric nurse certification, geriatric education activities, and outcome measures focused on care of older patients. In 2004, Bronson Methodist Hospital in Kalamazoo, Michigan, received the first of these annual awards.

"When we received the award, it was a validation of all the work and effort that Bronson had put into development of this program and it gave us a lot of energy to continue with our efforts," says Rita LaReau, MSN, GNP, geriatric clinical nurse specialist at Bronson Methodist Hospital in Kalamazoo, Michigan.

AONE/NICHE Award: Bronson Methodist Hospital

In the foreground is Rita LaReau, MSN, GNP, geriatric clinical nurse specialist at Bronson Methodist Hospital in Kalamazoo, Michigan. In the background, Terry Mcleod, RN, and Bronson Hospital patient Erica Kloth review information about older patients' risk of falling and strategies to prevent accidents.

In 2001, recognizing that 47 percent of its admissions were patients over age 65, the administration of Bronson Methodist Hospital in Kalamazoo, Michigan considered becoming a NICHE site. They sent staff members to the annual NICHE Leadership Conference and administered the Geriatric Institutional Assessment Profile (GIAP). Three years later, their efforts were so successful they received the inaugural AONE/NICHE Award.

"While the staff initially reported being confident in their ability to use treatments appropriately in older adults and to manage problems, the knowledge scores on the GIAP reflected a need for training," says Rita LaReau, MSN, GNP. The hospital adopted the Geriatric Resource Nurse model of the NICHE program and developed an inservice training curriculum based on the one recommended by the Hartford Institute for Geriatric Nursing.

Bronson Methodist Hospital embedded many of the evidence-based protocols and procedures of the Hartford Institute into their nursing documentation system, as well. For example, the nursing admission history incorporates assessment tools for activities of daily living and sensory deprivation.

Other assessment tools the hospital learned from the Try This series and incorporated into practice include the Hendrich II Fall Risk Model, Braden Pressure Ulcer Risk Assessment Scale, Confusion Assessment Method (CAM), and the Geriatric Depression Scale. The Mini-Cog (a brief dementia screening test) and the Foley Catheter Removal Protocol are two other evidence-based practice tools utilized. "One of our greatest achievements is using evidence-based tools in our nursing practice," says Ms. LaReau.

Once the potential for geriatric nursing was established, the hospital also decided to open a ward based on the Acute Care of the Elderly (ACE) concept. The unit has a community room, which encourages patients to walk about to encourage recovery and to spend time with family and friends. For patients not admitted to the ACE Unit, elder-focused protocols and procedures are in place throughout the hospital.

In addition to its own internal accomplishments, the hospital received a $200,000 grant from the federal Health Resources and Services Administration to make the NICHE program available to rural hospitals and nursing homes, through classroom instruction and teleconferencing. Bronson Methodist Hospital provided over $200,000 in funding to the project, as well. "One nice outcome was that many of these nurses pursued gerontological nurse certification, meaning that for the first time in some nursing homes there were staff who were certified as gerontological nurses," says Ms. LaReau.

Visit the Hartford Institute for Geriatric Nursing Web site: www.hartfordign.org