JMIR Paper: Co-Designing an Initiative to Increase Shared Access to Older Adults’ Patient Portals - Stakeholder Engagement
The Journal of Medical Internet Research (JMIR) has published a paper, "Co-Designing an Initiative to Increase Shared Access to Older Adults’ Patient Portals: Stakeholder Engagement."
The authors, Vadim Dukhanin, Jennifer L Wolff et al, partnered with three healthcare organizations to co-design an initiative aimed to increase shared access registration and use through existing patient portals. The authors collected insights regarding barriers to awareness, registration and use of shared access; features of consumer-facing educational materials and of clinician- and staff-facing materials to address identified barriers; and approaches to fit the initiative into current workflows.
The team produced educational materials - including brochures, organization-specific web pages, clinician and staff talking points and tip sheets - accompanied by implementation toolkits specifying and reinforcing workflows involving both in-person and telehealth visits.
The initiative has been launched as a part of a one-year demonstration. Educational materials are publicly available as customizable templates at Coalition for Care Partners.
Read the paper.
Access the pilot materials.
Learn more about the initiative.
Learn more about JAHF's support of the Shared Access project.