PHI Report: Making the Right Match - Evaluation of the Carina Matching Service Registry in Washington State’s Self-Directed Home Care Program
PHI has published a report titled, "Making the Right Match: Evaluation of the Carina Matching Service Registry in Washington State’s Self-Directed Home Care Program."
PHI conducted an independent evaluation of Carina, a non-profit, web-based platform that aims to enable home care workers to find good jobs providing the best possible care. Researchers used a comprehensive mixed-methods approach to evaluate Carina’s impact — including administrative and platform data from 2018 to 2024 with more than 25,000 in-app survey responses along with first-hand perspectives from nearly 600 caregivers and consumers through in-depth surveys and interviews.
The study documents both the successes of technology-based solutions in addressing challenges to the direct care workforce, and the need for additional systemic investments to strengthen the nation's care and support infrastructure.
Learn more and read the report.
Learn more about PHI.
Go to the Carina's website.
Learn more about JAHF's co-support of the direct care workforce.



