Teleios Collaborative Network TCN Talks Podcast: The Healthcare Customer of the Future with Marcus Escobedo

The Healthcare Customer of the Future Blog

The Teleios Collaborative Network (TCN) has launched a new podcast episode, "The Healthcare Customer of the Future," featuring JAHF's Marcus Escobedo.

The podcast highlights the Age-Friendly Health Systems (AFHS) initiative, which utilizes the 4Ms Framework—What Matters, Medication, Mentation, and Mobility—to improve care for older adults.

The conversation also addresses the pervasive issue of ageism in healthcare, emphasizing the need for respectful language and practices that prioritize the dignity and preferences of older adults. The episode further explores communication challenges in serious illness and hospice care, offering insights relevant to improving systems for older adults and family caregivers.

Watch the podcast video below:

Watch the podcast video.
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and learn more about the podcast.
Visit TCN's website.
Learn more about AFHS.
Learn more about JAHF'S co-support of AFHS.