Providence Tutorial Aims to Increase Shared Access for Care Partners

Open Notes Video guides caregivers on sharing access to patient portal

Providence has released a video that gives step-by-step guidance on how family caregivers, as care partners to older adults, can share access to the patient portal.

The video, released in recognition of National Family Caregivers Month, is a product of the Engaging Family Care Partners through Shared Access to the Electronic Health Record project and was created with Johns Hopkins and OpenNotes. It was developed using a human-centered design process involving patients, care partners, and health professionals to evaluate existing communications materials about shared access and identify ways to increase understanding of the topic.

The narrator, Dr. Marianne Parshley, helps patients and care partners gain a clear understanding of the benefits of shared access as well as step-by-step instructions for granting shared access through MyChart, a patient portal commonly used by many health systems. The basic concepts of this video can be applied to any organization using an Epic electronic health record (EHR) platform.

Watch the video below:

Learn more and watch the video.
Learn more about the Shared Access project.
Learn more about JAHF's support of the Shared Access project.